FAQs

Wine Racks

We offer a large range of the bestselling brands of wine racks. You can click here (link to wine racks TAB) to view our full range of Wooden, Metal, Wood/Metal, and plastic wine racks.

Whether you want a wine rack to fit into a cupboard, under the stairs or a complete cellar we can be of assistance. You will find the measurements of all the wine racks on our website. Alternatively send us the measurements or plans of the required space together with your preferred wine racking systems and one of our expert team will contact you with the various options.

Your wine rack will only require wall fixing to the wall if the height exceeds 1000mm. It’s important to note that all weight remains on the footprint and the wall fixings are for stability only. The only exception to this rule is the stakrax system where you can build the rack at a width of a single bottle. If you require advise on the stakrax system please contact (link to email sales@winecellarracks.com.au) one of our expert team.

All our DIY Kits come in flat packs including instructions for you to put the wine rack together yourself.

WINE RACK ASSEMBLY

Yes, all of our DIY wine racks come with a full set of assembly instructions.

No, our wine racks are very simple to install and some require basic house hold tools. Should you require assistance onsite then we would recommend engaging a local handy man or builder to assist.

PORT BARRELS

The barrels are made from seasoned American oak from used port barrels.

The barrels are hand crafted in South Africa.

Yes All barrels come with simple easy to use instructions.

You can use a cheap bulk Port/fortified, as the oak will carry out the maturation process. Bulk port is available from a number of wineries that sell port

Yes we do! Although most people will put only port into the barrels the instructions offer some suggested port blends.

Yes All barrels come with simple easy to use instructions.

OFFSITE WINE STORAGE

There are three ways you can deposit wine or ADD to your collection:

 

Wine Drop offs

You can drop off wine at our facilities yourself during normal business hours. NO appointment is necessary.

Wine Deliveries

Our staff can receive wine deliveries on your behalf during our normal business hours. Please ensure the delivery is addressed to our Osborne Park Warehouse where your wine is stored and is marked with both your FULL NAME and CLIENT NUMBER. Any wine received will appear on your next Wine In report if you have nominated for your wine to be catalogued.

Wine Collections

We offer a wine collection service, contact us and make a booking, please note that a minimum of 2 days’ notice is required, and that collection appointments are subject to availability.

PAYMENT

Winexstorage.com.au appreciates that your security and privacy concerns are important.

Our site is encrypted with SSL security.

There are several indicators of a secure web page. The first is the https:// prefix on the URL. If this is present it indicates that the connection is secure and encrypted. The URL is visible in the address bar at the top of your browser.

The second indicator of a secure page depends on your browser. Most modern browsers (including Internet Explorer, Mozilla, Firefox and Chrome) display a small padlock or key in the address bar or in the lower corner of your screen.

When this is closed or highlighted, the page is secure.

Once an order is sent to us your credit card number is stored in an encrypted format in a password protected area until processed and deleted.

You will not be charged until your order has been processed by our warehouse and your order is ready to be shipped.

SHIPPING

Our policy is to despatch all orders within one working day (in some cases same day) of receiving the order. Estimated delivery times within Australia are approximately 3 to 7 working days for standard rate of delivery.

CONTACT

Yes we do! Our phone number is 08 9244 4500

Yes we do! Our email address is sales@winexstorage.com.au